The UXC Eclipse Support Centre is dedicated to an exceptional level of application and technical support for the MinePoint solution. The UXC Eclipse maintenance agreement delivers the following service offerings from the Support Centre:
- An unlimited number of calls
- 24 x 7 support
- 15 minute maximum response time for all levels of calls
- All staff are fully trained and experienced support consultants
- Snapshot of any support activity through a Support Incident Report.
Support Australia
1300 368 967
SupportMinePoint@uxceclipse.com
Support New Zealand
05084 396 29
SupportMinePoint@uxceclipse.com
North America
+1 877 232 2651
SupportMinePoint@uxceclipse.com
NOTE: Our email/telephone Support Services are provided to all customers on a current Support & Maintenance Plan with UXC Eclipse.