Customer engagement is essential in maintaining long-term relationships with your customers. Microsoft’s leading customer relationship management (CRM) solution enables you to deliver exceptional experiences to your customers based on knowledge and trust.
Dynamics CRM provides your people with a centralised and easy to use solution to maintain real-time interactions with your customers and prospects. You can choose to implement an online or on-premises system, with the core functionality including web services integration, unified service desk, sales automation and marketing campaigns. Additionally, your customer engagement is supported by the easy integration of a host of social conferencing tools.
Dynamics CRM will give your team focus and flexibility to ensure all customer opportunities are maximised and all contact information is maintained.