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Support

MinePoint Support Centre​

The UXC Eclipse Support Centre is dedicated to an exceptional level of application and technical support for the MinePoint solution. The UXC Eclipse maintenance agreement delivers the following service offerings from the Support Centre:

  • An unlimited number of calls
  • 24 x 7 support
  • 15 minute maximum response time for all levels of calls
  • All staff are fully trained and experienced support consultants
  • Snapshot of any support activity through a Support Incident Report.

Support Australia

MinePoint​ ​1300 368 967 SupportMinePoint@uxceclipse.com

Support New Zealand

MinePoint​ 05084 396 29​ SupportMinePoint@uxceclipse.com

Support North America

MinePoint​ ​+1 877 232 2651 SupportMinePoint@​uxceclipse.com

 

NOTE: Our email/telephone Support Services are provided to all customers on a current Support & Maintenance Plan with UXC Eclipse. 



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